OUR CLIENTS
We’re excited to share our client stories with you
We deliver results for our clients. On this page you’ll explore the successful outcomes we’ve delivered for a handful of our valued clients.
Christian Family Care
A nonprofit social services agency serving Phoenix and Tucson, Christian Family Care partners with FBC so they can save money and make informed decisions about benefits plans.
Barnett Management
Barnett Management is a Burger King franchisee with 700 employees in Arizona. Since 1984, FBC has provided Barnett Management with plans built for their business and industry.
Caruso Turley Scott
Caruso Turley Scott is the largest structural engineering firm in the Southwest. FBC has worked with CTS since 1986, providing them with consulting and custom benefits plans.
Christian Family Care
A nonprofit social services agency serving Phoenix and Tucson, Christian Family Care partners with FBC so they can save money and make informed decisions about benefits plans.
Company Overview
Founded in 1982, Christian Family Care Agency is a private nonprofit, 501(c)(3) social services agency that provides services such as adoption, foster care, pregnancy counseling, and child and family counseling programs focused on meeting the needs of children and families in Arizona.
Headquarters: Phoenix, AZ
114 employees
Serves Phoenix and Tucson
“I’d recommend FBC, primarily because they’re very relational with personalized care for us as a company, to help us maintain the high standards of quality care that we want to provide to our employees, and to do that in affordable ways. And FBC has helped us think through our process for those things.”
Mark Upton
President / CEO, Christian Family Care
Why Christian Family Care Chose FBC
Our initial review of the CFC benefit plan identified a “Retail Solution” in place for the medical plan, a need for greater proportionality in payroll deductions, and an unbalanced structure to their ancillary portfolio.
DESIGN
Like many employers who had been operating through the recession under tight budget restrictions, their health plan had evolved to a high deductible plan design which did not fit much of their workforce. We were able to restructure the plan design to be effective within their salary ranges while still operating below budget.
IMPLEMENTATION
There was also a lack of effective communication regarding how benefits work and the advantages of consumer-driven products. Our careful attention to audio- visual content—well-presented in an in-person meeting format—allowed us to improve the perception of the benefit component of the CFC compensation programs. In subsequent years, we redesigned the disability plans to more adequately meet the needs of the employees. We have also set up an online benefit administration platform which integrates with the CFC payroll vendor and we have provided complete solutions for ACA and ERISA compliance. We also provide CFC with COBRA administration and in person reporting for HR questions.
RESULTS
In the past two years, Christian Family Care has doubled it’s size and scope dramatically increasing the number of children and families served. Healthcare cost increases have averaged less than 2% over the last few years. FBC is grateful to be involved with Christian Family Care.
BARNETT MANAGEMENT
Prior to joining FBC, Barnett Management purchased plans on a “retail basis” instead of a wholesale basis. These plans consistently ran above cost estimates.
Company Overview
Barnett Management is a large Burger King franchisee. They have 700 employees in Arizona and operate over 26 Burger King franchises. Tom Barnett began in business in 1975 as the owner of a single store and grew the operation from there. In 2015, Barnett Management was named Burger King Franchisee of the Year.
700 employees
26 locations
FBC client since 1984
“We started working with FBC primarily because of their expertise. They understand what we do: we operate Burger King restaurants. It’s a niche they understand. They have provided us consistent service and we trust them.”
Brad Flahiff
President / CEO, Christian Family Care
Why Barnett Management Chose FBC
Barnett Management was referred to FBC by another restaurant organization that had worked with FBC.
Prior to joining FBC, Barnett Management had a benefit plan which was not adequately supported from a communications standpoint and was not as competitive as the market would allow.
FBC was able to introduce a level of HR support, which minimized pressure on the client’s human resources department to handle benefit-related topics and service issues.
Prior to joining FBC, Barnett Management purchased plans on a “retail basis” instead of a wholesale basis. These plans consistently ran above cost estimates.
In 1999, FBC introduced deductible reimbursement as a solution for Barnett Management. So far, this plan has been able to consistently save their company 10-12% on healthcare costs with multiple carriers.
DESIGN
Like most restaurants, Barnett Management has a mix of high-touch, service-level employees with variable hours and frequent turnover, as well as key management staff.
In addition, Barnett targets specific protocols for operations and adheres to a family-values based service model.
Therefore, benefit design needed to be engaging and appropriate to the wage scales, as well as communicated in a simple, understandable format and both in English and Spanish.
IMPLEMENTATION
On-site orientation meetings and interactive presentations to both employees and family members have improved understanding of the benefit plans.
A recent introduction of Health Savings Accounts as dual healthcare/retirement savings tools has been popular and effective.
RESULTS
Year-after-year overview and renewal negotiations consistently result in low-single-digit rate changes, most recently allowing for a no rate increase renewal.
Caruso Turley Scott
Caruso Turley Scott first came to FBC as just another prospect we were able to win in a competitive bid environment. CTS was very interested in offering the best benefit plan they could afford in order to attract and retain the most talented engineers in their space.
Company Overview
Caruso Turley Scott is the largest structural engineering firm in the U.S. Southwest. They have 82 employees in Tempe, Arizona.
Sam Caruso began the business with his partners, Richard Turley and Paul Scott. Sam passed away, but also passed on the operating principals of structural integrity in everything the firm does. This has been the hallmark of CTS since their inception in 1963.
82 employees
Located in Tempe, AZ
Client of FBC since 1986
“We began working with FBC in the 1980’s when they first provided us the most competitive benefit program. Since then we have always counted on them to keep our benefit plans competitive with our industry. They have provided us with custom programs which have saved us money year over year. Our employees trust them completely. We wouldn’t work with anyone else.”
Chris Hecocks, Director of Human Resources
Why Caruso Turley Scott Chose FBC
Caruso Turley Scott first came to FBC as just another prospect we were able to win in a competitive bid environment. CTS was very interested in offering the best benefit plan they could afford in order to attract and retain the most talented engineers in their space.
Over the years, the Caruso Turley Scott benefit plan has evolved to be very rich by any measure. CTS cares very deeply for its employees and requires that a high level of individual service be available for each employee’s questions and concerns.
FBC has consistently offered this level of HR support, which minimizes pressure on their human resources department to handle benefit-related topics and service issues.
In 1999, FBC introduced deductible reimbursement as a solution for Caruso Turley Scott, and has been able to save this clients consistently 10-12% on healthcare costs with multiple carriers.
In the 17-year history of using deductible reimbursement, Caruso Turley Scott has never failed to reach significant savings on their health plan. This has allowed them to continue to offer a very rich benefit for their valued employees.
DESIGN
CTS has a culture of high-tech engineers and requires all information be dispersed in succinctly stated communications. Presentations must be brief and effective. FBC tailors communications to be directed at this audience.
Online enrollment and integration with payroll is in place to facilitate information flow and add efficiency.
IMPLEMENTATION
On site orientation meetings and interactive presentations to both employees and family members have improved understanding of the benefit plans. Continued annual meetings and in person orientations have been popular and effective.
RESULTS
Year-after-year overview and renewal negotiations consistently result in low-single-digit rate changes.
FBC Knows The Affordable Care Act
As CTS continues to grow, FBC provides an online and multiple venue enrollment platforms, HR support and strategic direction for both Affordable Care Act and ERISA compliance solutions.
FBC also provides COBRA and Section 125 solutions as part of our standard service package.
At FBC, we want to be your trusted advisor that helps you manage the evolution of healthcare.
Email: sales@fbcserv.com
Call Anytime: (602)-277-8477